Frequently Asked Questions
Everything you need to know about your Glade performance gear.
What is the standard shipping time for orders?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days.
How do I return or exchange an item?
We offer a 30-day return policy on all unused gear in its original packaging. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.
Are Glade products covered by a warranty?
Yes, all our high-performance sports equipment comes with a one-year limited warranty against manufacturing defects to ensure you can train with total confidence.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How should I care for my technical apparel?
To maintain the integrity of moisture-wicking fabrics, we recommend machine washing in cold water with similar colors and air drying. Avoid fabric softeners and bleach.
Do you offer professional or team discounts?
Yes, Glade offers special pricing for certified coaches, professional athletes, and bulk team orders. Please contact our sales team via the 'Pro Program' link for more details.